We are committed to provide our customers with the basics: Excellent
Customer Service, and the Most Affordable Insurance. Having been in the Insurance industry for more than
25 years, it all comes down to the basics. All the fancy gimicks, and all the glamour of expensive advertising that many of
our competitors use, when we speak with each of our customers the bottom line is always the same- they appreciate the
personal service and the most affordable insurance we provide.
The Insurance industry has been very turbulent over many years here
in Florida- especially in the last few. It doesn't look like our horizon is going to be any prettier either, however,
we need to have it.
We have been able to consistently provide our customers with only the
best our industry has to offer- A, A+ Rated Companies and the Best Rates for them.
In our business, no one can claim they have the lowest rates- insurance
is something that is very independent and individualized particularly where Auto Insurance is concerned. Our customers understand
and appreciate this and realize that best value does not necessarily mean the lowest price.
Utilizing technology, we are able to provide our service accurately and
effeciently. Our customers have commended us time and again for our professional and courteous attitude.
The majority of our new customers have been referred to us by customers
who have been with us and have enjoyed the benefits that we offer, not only in savings on their insurance, but other services
such as our Notary Services.
With a multi-cultural background and having grown up in the Homestead
area before and through Hurricane Andrew, we felt that it was a move that would be beneficial for the customers who live
and work in Homestead and the surrounding communities.
Our ongoing belief that providing our customers with the highest
level of service and the most affordable insurance programs has proven to be the a key factor in maintaining our Preferred
Agency Status. We have always felt that the customer comes first- a cliche, but true in all service oriented
businesses.
"Treat your customers well and they will return that courtesy ten-times
over". Family owned and operated, our commitment continues - to provide the best all-around service for the
enitre family. One of the most rewarding aspects of our company is that every day we meet our customers out in public, and
see them in our neighborhoods. They all know we are their insurance agents.
Our customer base literally spreads out throughout the State of Florida, and we service
each one as if they were our next door neighbors! With the insurers we represent we are able to provide the level of service
that exceeds those of our National competitors.
Whether it is our Insurance Service, or our Notary Bonding service- we are
completely committed to the satisfaction of our customers!
Please contact me with any comments or suggestions! Thank you.
Charles K Stoner
